Decision details
Housing Services Standards; Repairs and Lettings
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: Yes
Purpose:
Cabinet considered a report recommending the adoption of the following:
- Repairs Standard;
- Lettings Standard.
Decision:
Cabinet agreed the following:
1. To approve the adoption of the Repairs Standard and Lettings Standard;
2. To give delegated authority to the Acting Corporate Director of Place in consultation with the Cabinet Member for Housing to execute minor amendments to the documents.
Reasons for the decision:
The adoption of the Repairs Standard and Lettings Standard recommended for the following reasons:
- The publishing of these documents will ensure we are compliant with regulatory standards and legal requirements;
- They ensure a consistent standard of service is provided to our residents.
Alternative options considered:
The option to reject or amend the Repairs Standard and Lettings Standard was rejected for the following reasons:
- The documents have been developed using information from customer surveys and have been scrutinised by the TTLG, Housing CAG and OSP;
- The documents sets standards and expectations for the services delivered by the TLS;
- The standards ensure compliance with regulatory and legal requirements.
Publication date: 23/12/2022
Date of decision: 15/12/2022
Decided at meeting: 15/12/2022 - Cabinet
Effective from: 24/12/2022
Accompanying Documents: