Agenda item

Members discussed proposals for, four policies covering aspects of the council’s tenant and leaseholder service. The four policies are:

·  Income recovery, including enforcement and evictions;

·  Rechargeable works orders;

·  Antisocial behaviour;

·  Aids and Adaptations.

The policies had been reviewed by the Thanet Tenants and Leaseholders Group, the Housing Cabinet Advisory Group and the Overview and Scrutiny Panel. As key policies they were important documents that set out the standards that the Council will provide these services to, for tenants and leaseholders. It was important that tenants and leaseholders knew what to expect from the service. The policies also provided officers with the tools they needed to enable them to carry out their jobs.

The policies were set up to be easy to understand and were as succinct as possible. Some of the wording would be revised to remove any words that might be used to stigmatise individuals. These policies would then be published on the council’s website and become accessible to tenants and leaseholders.

Councillor Whitehead spoke under Council Procedure Rule 20.1.

Councillor Jill Bayford proposed, Councillor Bob Bayford seconded and Cabinet agreed to adopt and publish the four policies.