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  • Issue

    • Issue details

    TLS procurement - Responsive Repairs, voids, compliance and planned and cyclical works Contract

     

     

    Mears is the current partnering contractor that provides responsive repairs, voids and planned works for the council's social housing stock. The contract is due to expire in March 2025. This is a complex contract to procure, therefore the process needs to start now.

     

    The report seeks the authority for the council to enter into a new contract for works and services as follows: 

     

    • A 10 year contract with an option to extend for a further 5 years
    • For responsive repairs, voids, compliance, cyclical and planned works 
    • Provide an element of service for the council's corporate properties.
    • Provide an out of hours service for emergency repairs 
    • Maintain a customer contact centre for tenants and leaseholders of the council to call to report repairs

     

    Cabinet was therefore asked to authorise:

     

    1. The letting of a 10 year contract, with provision to extend for a further 5 year period to enable a true alliance between contractors and client. This is for the provision of responsive repairs, voids, compliance, cyclical and planned works. This contract will also include an element of works for corporate properties.

    Decision type: Key

    Reason Key: Significant effect on communities;

    Decision status: Recommendations Approved

    Wards affected: (All Wards);

    Notice of proposed decision first published: 14/11/2023

    Decision due: 6 Dec 2023 by Overview & Scrutiny Panel

    Decision due: 14 Dec 2023 by Cabinet

    Lead member: Councillor Helen Whitehead, Deputy Leader and Cabinet Member for Housing Cllr-Helen.Whitehead@thanet.gov.uk

    Lead director: Bob Porter

    Contact: Sally O'Sullivan, Head of Tenant and Leaseholder Services Email: sally.o'sullivan@thanet.gov.uk.

    What the decision will mean: The letting of a 10 year alliance contract, with the option to extend for a further 5 years. To partner with TDC to deliver responsive repairs service, voids, compliance and planned and cyclical works to HRA housing stock and other corporate properties

    Decisions

    Agenda items

    Documents

    • OSP report  
    • Cabinet report