Decision details

To provide the public with a very simple digital parking experience, in support of feedback received from car park users as part of the Customer Insight programme performed in July 2018.

To fund the delivery of the initial pilot car park project from Capital Receipts to the sum of £95K which includes the cost of location readiness (civils), ANPR equipment, software development and delivery.

The location of pilot was identified following customer Insight Programme output.

The identified project benefits are:

·  Improved user experience with modern technology;

·  Online portal to streamline payments increasing ability for non-cash transactions;

·  Improved ways to pay for parking;

·  Secure environment through the use of barriers, cameras and back office software supporting monitoring of incoming and outgoing traffic;

·  Reduces need for enforcement.

To terminate and not continue with the project would result in us not realising the project benefits and outcomes identified such as identified in the reasons for decision.