Sally O’Sullivan introduced the report
and made the following comments:
- Most of the work streams were
working fine. However performance regarding domestic electrical
safety certificates was struggling at 90% completion;
- MEARS had been contracted to help
improve performance and there was steady improvement being
rerecorded, which had seen a performance of 91% in Q3 and
increasing to 94% in Q4;
- These actions were being
monitored weekly in order to quickly detect any decline in
performance;
- Capital spend was also struggling at
56%;
- Income collection was performing
well.
Members asked questions and made comments as
follows:
- The Panel recognised the hard work
being put in by the Housing team as improvements across the board
had been outstanding;
- One Member thanked the team for the
glossary which was in the report as it made referencing much
easier;
- Another Member asked whether there
was any evidence that any of the council tenants were struggling
with the current economic climate;
- There was no gas work still
outstanding.
Ms O’Sullivan responded as follows:
- There has been an increase in
tenants who are struggling financially, we know this because there
has been an increase in referrals to the Finance
Wellbeing team for assistance;
- The Household Support Fund had been
very useful in assisting tenants who were struggling
financially;
- With regards to the gas stats; the
team was monitoring performance weekly to ensure that contractors
were reporting correctly.
Members noted the report.