Agenda item

The report asked the cabinet to approve two new policies: the compensation policy and the write off policy. It was also being asked to accept the amendment of three reviewed policies: the disabled aids and adaptations policy, the anti-social behaviour policy and the rechargeable works order policy. The report also asked cabinet to delegate authority to the Head of Tenant and Leaseholder Services to make minor operational changes to the policies when required.

These policies give officers a framework to work to, and the power to, resolve issues without the need for escalation. The approach and process was essential to be both fair and clear to residents. 

Councillor Whitehead proposed, Councillor Keen seconded and Cabinet agreed to:

“1. Approve the adoption of the 2 new policies and accept the amendments of 3 x reviewed policies

2. Delegate authority to the Head of Tenant and Leaseholder Services, in consultation with the Cabinet Member for Housing to make minor operational changes to the policies, as required.”