Issue details

Adopt new and update current housing related policies

As a registered social landlord, TDC is subject to regulation and legislation by which we must ensure compliance with.  This ensures that we provide decent, warm and safe homes and good service to our tenants and leaseholders.


Policies are the rules to which we work by, providing a  framework that ensures our compliance with regulations and legislation. 


New policies are introduced into the service following lessons learnt exercises identifying a gap or when legislation/regulations change. Current policies require review on a regular basis. They can be subject to revisions after an analysis of how they have been performing during the period or if there is a change in legislation. 


There are 2 new policies seeking approval to be adopted and published on the councils website by cabinet and 3 policies that have been subject to a review.

Decision type: Key

Reason Key: Significant effect on communities;

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 14/02/2024

Decision due: 12 Mar 2024 by Overview & Scrutiny Panel

Decision due: 14 Mar 2024 by Cabinet

Lead member: Councillor Helen Whitehead, Deputy Leader and Cabinet Member for Housing

Lead director: Bob Porter

Contact: Sally O'Sullivan, Head of Tenant and Leaseholder Services Email: sally.o'

What the decision will mean: The team will adopt the policies and they will be published on the public TDC website. Adoption of the following policies: Compensation; Damp and Mould; Approve the revisions of the following policies: Aids and Adaptations; ASB; Rechargeable Works Order; And approve the following new policies: Compensation; Damp and Mould; Write Off.


Agenda items


  • OSP report  
  • Cabinet report